Settlements with insurance companies are controlled by several legal factors. These are: the terms of the particular insurance policy at issue, case law that controls in this area and California State Insurance Statutes. Generally, these laws detail what constitutes unfair treatment and set standards for how insurance carriers should treat claims and claimants.
Fair Claims Act Standards
California Code of Regulations Title 10, Chapter 5, Subchapter 7.5 Article1 section 2695 sets forth the standards for prompt, fair, and equitable settlements. According to the California Code it is unlawful for an insurer to discriminate in its claim settlement practices against a claimant’s age, race, income, religion, sexual orientation, ancestry, national origin, or physical disability.